What We Do

Welcome to i3R Outsourcing. Dedicated to delivering tailored outsourced call centre solutions to work seamlessly with your business. With personalised services and a unique level of transparency with our clients, i3R is an industry leader for Call Centre Services in Melbourne and across Australia. i3R services include outbound telemarketing, inbound marketing, appointment setting, collections support and market research services. Our skilled agents and specialists are dedicated to achieving greater customer relationships with our clients, and generating the results they require.

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Inbound and Outbound Marketing Services


i3R's team are accomplished and dedicated professionals with one simple goal. We aim to bring partnerships and transparency to the outsourced services industry. We achieve this through our incredible team of call centre agents and specialists dedicating the time to understand and accomplish the requirements of our remarkable clients. i3R offers full transparency with all of our clients, ensuring their outsourced call centre services are integrated and engaging – whilst being specifically tailored to each business’s core requirements.

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The i3R team is passionate about achieving our clients’ business requirements and goals, by helping their customers and building new contacts for their business. Our team are enthusiastic thinkers and supportive motivators – creating a unique culture and personality to the office environment. We have a range of exciting career opportunities for new applicants ready to make a difference at i3R.

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Career Opportunities


What can Outbound Telemarketing...

Successful telesales outsourcing requires a confident and robust partnership with a call centre specialist that understands their business, as well as yours.

Searching for a Business...

What do you expect from a business process outsourcing provider? A skilled and successful partner that understands the art of communicating with both you and your customers?

What are the Benefits...

Outsourcing. What does it mean to your organisation? Traditionally, key benefits were all about cost savings and less about the wide range of advantages it offered.